ABOUT GEORGETOWN INSTRUMENT SERVICES
Georgetown Instrument Services is a small, customer focused FAA Repair
Station located at the Taylor, Texas Municipal Airport. GIS was founded in
Georgetown, Texas in early 2002, and received FAA certification in February,
2003. When GIS opened for business, there was the founder, Efrain Lopez
and one other employee. Currently 11 technicians and office personnel
efficiently service customer requirements. Plans to add up to 15 more
technicians are not far in the future.
GIS is dedicated to the customer well being and focuses to deliver its product
to meet the challenge of exceeding customer expectations daily. “The goal
from day one continues to improve our focus on customer service using
updated technology,” said Efrain Lopez, GIS president. The company has
invested in equipment and facilities offering the latest technology and
efficient operations.
Lopez got started in the field almost by accident, as a technician at one of the
instrument repair shops in Austin. Starting in gyro repair, he moved on to
customer service, and then outside sales which developed his expertise in all
aspects of the business. Working his way up gave him a real hands on feel
for the instrument repair business.
Georgetown Instrument Services customer satisfaction is founded upon the
principal of delivering exceptional and unequalled value to the customer. This
value is derived from providing good turn times, flexibility to work well with
customers and forming a lasting trust through unquestioned honesty. GIS
attention is to customer detail, not on the competition unlike large facilities
where that focus changes during troubled times.
Lopez is proud of the family atmosphere he has fostered at GIS. It is
reminiscent of what he found when he began in the aviation industry years
ago. Our shop runs as a team effort.
So what does Georgetown Instruments Services offer its customers? The
answer is competitive prices, high-quality workmanship, reliability, and
service. In addition, GIS personnel understand that quick turnaround time is
more than important and better yet, they have the ability to meet that
challenge. Georgetown Instrument Services goal is to exceed customer’s
expectations. And they do, too. Every day.
Georgetown Instrument Services is a small, customer focused FAA Repair
Station located at the Taylor, Texas Municipal Airport. GIS was founded in
Georgetown, Texas in early 2002, and received FAA certification in February,
2003. When GIS opened for business, there was the founder, Efrain Lopez
and one other employee. Currently 11 technicians and office personnel
efficiently service customer requirements. Plans to add up to 15 more
technicians are not far in the future.
GIS is dedicated to the customer well being and focuses to deliver its product
to meet the challenge of exceeding customer expectations daily. “The goal
from day one continues to improve our focus on customer service using
updated technology,” said Efrain Lopez, GIS president. The company has
invested in equipment and facilities offering the latest technology and
efficient operations.
Lopez got started in the field almost by accident, as a technician at one of the
instrument repair shops in Austin. Starting in gyro repair, he moved on to
customer service, and then outside sales which developed his expertise in all
aspects of the business. Working his way up gave him a real hands on feel
for the instrument repair business.
Georgetown Instrument Services customer satisfaction is founded upon the
principal of delivering exceptional and unequalled value to the customer. This
value is derived from providing good turn times, flexibility to work well with
customers and forming a lasting trust through unquestioned honesty. GIS
attention is to customer detail, not on the competition unlike large facilities
where that focus changes during troubled times.
Lopez is proud of the family atmosphere he has fostered at GIS. It is
reminiscent of what he found when he began in the aviation industry years
ago. Our shop runs as a team effort.
So what does Georgetown Instruments Services offer its customers? The
answer is competitive prices, high-quality workmanship, reliability, and
service. In addition, GIS personnel understand that quick turnaround time is
more than important and better yet, they have the ability to meet that
challenge. Georgetown Instrument Services goal is to exceed customer’s
expectations. And they do, too. Every day.
